PRIVACY AND SECURITY POLICY
The website www.havensbutik.com, operated by Havens Tekstil Otomotiv İnşaat Sanayi ve Ticaret Limited Şirketi, located at Şirinevler Mah. Hürriyet Cd. No:263/A Nazilli/Aydın, respects the privacy of your information. For this reason, the purposes for which your information is used are explained below. Providing certain personal information such as name, surname, gender, age, username and password, e-mail address, identity information, address, credit/bank card numbers, expiration date, security code, and order recipient details—though not limited to these and may vary depending on needs—may be mandatory depending on the transaction performed. These details will be protected under strict security and confidentiality standards.
You may visit the pages of the Company’s website without providing any personal information, obtain information about our products and services, review our reports, and benefit from our human resources and other detailed services. If you provide your personal information, such information will not be shared with any third party or company without your knowledge or consent, unless there is a legal obligation to do so. Your information will be protected with the highest security and confidentiality standards. You may review our Disclosure Statement regarding the processing and use of your personal data.
On the forms available on www.havensbutik.com, information is requested only for product/service applications and purchasing purposes. www.havensbutik.com will not share such information with any third party, institution, or organization without the approval of customers or unless required by legal obligation.
Our website does not provide links to other websites. The commitments in our privacy policy apply only within our website and do not cover other websites. If you access other websites through links from our website, the privacy assurances and terms of use of those websites will apply. www.havensbutik.com is not responsible for the information usage, ethical principles, privacy practices, quality, or services of those websites, nor for any material or moral damages and losses that may arise from them.
Customer information may only be disclosed to official authorities if such information is duly requested by official authorities and when disclosure is mandatory under applicable legislation. All information entered into the system by the customer can only be accessed and changed by the customer. It is not possible for anyone else to access or modify this information.
As we continuously make changes and improvements to our systems and services in order to provide you with better service, revisions or modifications to this Privacy Policy may be necessary from time to time. Therefore, we reserve the right to revise or modify the content of this Privacy Policy at any time. Your use and/or continued use of any part of the Website following the notification of any change to the Privacy Policy shall be deemed as your acceptance of such change.
The Website, its affiliated companies, partners, employees, authorized persons, directors, or insurance agents shall in no event be liable to you for any cost, damage (including special, incidental, indirect damages or punitive damages), or liability arising from the collection, use, transfer, processing, or storage of your personal information obtained by us or arising as a result of your access to or use of the Website.
Our Company shall not be responsible for any direct or indirect damages or expenses arising from errors, interruptions, delays in information transmission, computer viruses, line and/or system failures that may occur during the use of our website.
The copyrights of the information, materials, and their arrangement on our website belong to our Company. All copyrights, registered trademarks, patents, intellectual and other property rights regarding the information and materials contained on our website are reserved by our Company. No person or organization may use any part of our website on another website or establish a link to our website without obtaining prior written permission from our Company.
Despite the Company taking the necessary information security measures, in the event that personal data is damaged or obtained by unauthorized third parties as a result of attacks on the Company’s system, the Company shall immediately notify the relevant data subjects and the Personal Data Protection Board and take the necessary measures.
If you would like to obtain more information about our privacy policy, you may contact us at any time through our call center or other communication channels.
PAYMENT SECURITY
Our payment infrastructure system is secured by Sipay POS, which has one of the most reliable payment infrastructures in Türkiye. Detailed information about the payment security of Sipay POS is provided below.
With its advanced PCI DSS compliant technical infrastructure and experienced personnel, Sipay POS ensures both the payment security of companies and the card security of company customers.
FRAUD PREVENTION
Fraud in online payments is an issue that must be handled professionally. As one of the most established organizations in the sector, we keep rights holders secure with special applications that exceed industry standards in fraud prevention. The Sipay POS infrastructure has been developed with numerous sector-based filters against fraud. In addition, payments are monitored by fraud monitoring personnel and suspicious transactions are not approved.
CARD SECURITY
Sipay POS, with its SSL certified payment page and PCI-DSS compliance, has taken all necessary measures to ensure that your customers can make payments in a secure environment. Thus, Sipay POS reduces customers’ concerns during payment and increases your payment conversion rate.
SECURITY MEASURES OF OUR E-COMMERCE SYSTEM
1- Firewall
2- 256 Bit SSL Certificate
The abbreviation SSL stands for Secure Sockets Layer. SSL does not secure the website itself but ensures the security of the information of users visiting the website through encryption.
3- Custom Encryption Application
If you have any questions regarding this Privacy Policy or if you wish to update information related to you or your preferences, you can contact us via info@havensbutik.com or by phone at 0850 305 20 31. You may also write to the following address:
Havens Tekstil Otomotiv İnşaat Sanayi ve Ticaret Limited Şirketi
Attn: Customer Relations Department
Şirinevler Mah. Hürriyet Cd. No:263/A
Nazilli / Aydın / Türkiye.